RETURN & REFUND POLICY
We do not offer free returns. Customers are responsible for return shipping charges.
Items must be purchased directly from Tiny Threads.
If you are not completely satisfied with your purchase, you can return any unworn and unwashed product, with tags still attached, within 30 days of purchase.
Item must arrive back to Tiny Threads within 30 days of purchase to receive a refund. If items arrive to us after 30 days of purchase, store credit may be issued up to 45 days after purchase. We are not able to offer anything for items returned 45 days after purchase.
All items are inspected upon arrival; for signs of wear, damage, or use. If returned items don't meet basic restocking standards, items will be returned to customer .
Items can be returned for a refund or store credit of the purchase price of the item (shipping is not included in refund or store credit).
**Please keep tracking information on all items sent back to us.
**Proof of purchase is required.
Please email firstname.lastname@example.org to schedule a return.
Please include the following information:
Order number, product you would like to return & reason for the return
All sales are FINAL on discounted items.
All sales of Gift Cards are FINAL.
Please inspect items carefully upon receipt.
We strive to send perfect product but, every once in a while a defective item may slip through the cracks. We stand behind our products 100% and are happy to offer a full refund or store credit for items that are returned back to us, unwashed and unworn. After contacting our team, we can issue a shipping return label.
You must contact Tiny Threads within 15 days of receipt to initiate a claim for a defective item. Please inspect your items carefully upon receipt. Defective items must be returned to us to initiate your claim. We do not offer exchanges, refunds or credit on purchases after 30 days, or on items that have been washed or worn.
If you believe you have received a defective item; please email email@example.com